Request
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Subject Line
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Contents of the mail
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All requests related to userids are
processed after 6pm daily. So, requests received upto 6pm will be processed
on the same day and the rest will be processed on the next day evening
only.
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Role change of users in same SOL
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ROLE CHANGE
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SOL ID / Employee id / User id / Present role / New role /
Date from which change is required
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SOL change of users
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SOL CHANGE
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SOL ID / Employee id / User id / Present SOL / New SOL
/ Date from which change is required
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SOL change and Role change of users
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SOL CHANGE & ROLE CHANGE
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SOL ID / Employee id / User id / Present SOL / New SOL /
Present role / New role / Date from which change is required
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Change of Inventory Authorisation
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INVENTORY CHANGE
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SOLID / User id of Present Inventory Authoriser / User id of
New Inventory Authoriser / Date from which change is required
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Additional user
creation
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ADDL USER
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1. CPC to consider requests from Divisional Offices only and
not to process requests sent by SOs directly. This will ensure that the
concerned DO is aware of the changes being made in Finacle w.r.t the
transfers / role changes.
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2. File sent by offices should be opened before forwarding to
CEPT, to ensure that all the prescribed details are filled in the template.
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3. If only supervisor is to be created for the existing
counter PA, template is not required but the employee id & userid should
be available in the mail; but there should not be any change in the subject
line
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