CBS (FSI) Helpdesk
| SL NO | Item | Details | Remarks |
|---|---|---|---|
| 1 | e-Mail ID | FSIDOPHD.CBS@INFOSYS.COM | - |
| 2 | Service Desk | http://dopfsidesktop.fsi.indiapost.gov.in:8080/CBS/ | - |
| 3 | ATM Card YCS Support e-Mail | dopatmpmo@infosys.com | - |
| 4 | ATM Call Center e-Mail ID | postatm@indiapost.go.vin dop.monitoring@agsindia.com |
- |
| 5 | ATM Call Center Toll Free Number | 1800-425-2440 | - |
CBS - Performa for Go-Live
| Name | Value |
|---|---|
TTUM Upload Utility
| |
User ID Template for creation of User ID in Finacle 4.0
| |
PO Tracker Template
| |
CBS Sign Off Template for Post Office
| |
CBS Rollout CIC Acceptance
| |
CBS Rollout CIC Acceptance
|
|
Fincore Utility
|
|
FMENU Utlitiy
|
|
JAVA VERSION 7 UPDATE 17
|
|
Link for CRESET Command (CPC )
|
|
Issue : CERTIFICATES DISCHARGE ERROR IN DOP FINACLE
Finacle Auditor Menu : VIEW
Finacle Shourtcuts : VIEW
SOL/ROLE/INVENDOR CHANGE REQUEST : VIEW
Forms & Procedure
| Description | Link for reference |
|---|---|
| ATM CARD/e-Banking/Mobile banking REQUEST FORM for existing customers who have opened accounts after Migration to CBS | Download |
| ATM CARD/e-Banking/Mobile banking REQUEST FORM for existing customers migrated to CBS | Download |
| NEW/CHANGE KYC ( Know Your Customer) Form (to be sent to CPC): | Download |
| New Account Opening Form (Final) | Download |
| New Process Flow of CPCs and Post Offices | Download |
| Operational Hand Book on ATM version 1.1 | Download |
| CBS FAQ | Download |
| SBCO- New role of SBCO in CBS environment | Download |
| SBCO- Training Material | Download |
| PMSBY ( Consent Cum Declaration ) Form | Download |
| PMJJY Form | Download |
| Branch Office Transactions in DOP Finalce | Download |
| Branch Office Transactions-Final Procedure in DOP Finalce | Download |
| Atal Pension Yojana ( APY ) | Download |
| Atal Pension Yojna ( FAQ ) FAQ | Download |
| CBS Inspection Questionnarie | Download |
| PMSBY - Gujarati Form | Download |
| PMJJY - Gujarati Form | Download |
| APY- Gujarati Form | Download |
CBS Office Details
| SL NO | Name of Office | SOL ID | Go Live Date | Load Layer | New Account Number |
|---|---|---|---|---|---|
1
|
Rajkot HO | 36000100 | 13-Apr-2015 | NA | Not Available |
| 2 | Rajkot Mochibazar PO | 36000108 | 05-OCT-2015 | NA | View |
| 3 | Rajkot Postal Colony PO | 36000402 | 05-OCT-2015 | NA | View |
| 4 | Kothariya(Rajkot) PO | 36002201 | 08-OCT-2015 | NA | View |
| 5 | Rajkot Aji Ind Estate PO | 36000301 | 12-OCT-2015 | NA | View |
| 6 | Morbi Nani Bazar PO | 36364103 | 12-OCT-2015 | NA | View |
| 7 | Rajkot Bhaktinagar PO | 36000201 | 19-OCT-2015 | NA | View |
| 8 | Rajkot R C Road PO | 36000113 | 19-OCT-2015 | NA | View |
| 9 | Rajkot Bedipara PO | 36000302 | 23-NOV-2015 | NA | View |
| 10 | Rajkot D H College PO | 36000103 | 26-NOV-2015 | NA | View |
| 11 | Morbi Shakti Plot PO | 36364104 | 16-DEC-2015 | NA | View |
| 12 | Rajkot Millpara PO | 36000203 | 19-DEC-2015 | NA | View |
| 13 | Rajkot Mandvi Chowk PO | 36000107 | 19-DEC-2015 | NA | View |
| 14 | Rajkot Marketing Yard PO | 36000303 | 19-DEC-2015 | NA | View |
| 15 | Rajkot Sorathiyawadi PO | 36000204 | 21-DEC-2015 | NA | View |
| 16 | Rajkot Sau Uni Area PO | 36000501 | 28-DEC-2015 | NA | View |
| 17 | Rajkot Malaviyanagar PO | 36000401 | 28-DEC-2015 | NA | View |
| 18 | Rajkot P A Chowk PO | 36000111 | 28-DEC-2015 | NA | View |
| 19 | Rajkot Bhom Plot PO | 36000601 | 28-DEC-2015 | NA | View |
| 20 | Morbi MDG | 36364102 | 04-JAN-2016 | NA | View |
| 21 | Paddhari PO | 36011001 | 11-JAN-2016 | NA | VIEW |
| 22 | Rajkot Junction Plot PO | 36000105 | 11-JAN-2016 | NA | View |
| 23 | Rajkot Raiya Road PO | 36000701 | 11-JAN-2016 | NA | View |
| 24 | Sardhar PO | 36002501 | 11-JAN-2016 | NA | View |
| 25 | Rajkot Manhar Plot PO | 36000202 | 13-JAN-2016 | NA | View |
| 26 | Rajkot M C Chowk PO | 36000109 | 13-JAN-2016 | NA | View |
| 27 | Dahisara PO | 36366001 | 13-JAN-2016 | NA | View |
| 28 | Kasturbadham PO | 36002001 | 22-JAN-2016 | NA | View |
| 29 | Kuvadava PO | 36002301 | 22-JAN-2016 | NA | View |
| 30 | Virnagar PO | 36006001 | 22-JAN-2016 | NA | View |
| 31 | Veraval Shapar PO | 36002401 | 22-JAN-2016 | NA | View |
| 32 | Rajkot Popatpara PO | 36000112 | 22-JAN-2016 | NA | View |
| 33 | Maliya Miyana PO | 36367001 | 22-JAN-2016 | NA | View |
| 34 | Morbi GIDC PO | 36364101 | 25-JAN-2016 | NA | View |
| 35 | Rajkot New Jagnath PO | 36000110 | 04-FEB-2016 | NA | View |
| 36 | Jetpar(M) PO | 36363001 | 04-FEB-2016 | NA | View |
| 37 | Rajkot Collectorate PO | 36000102 | 05-FEB-2016 | NA | View |
| 38 | Metoda GIDC PO | 36002101 | 06-FEB-2016 | NA | View |
| 39 | Rajkot Udhyognagar PO | 36000205 | 06-FEB-2016 | NA | View |
| 40 | Rajkot Kalavad Road PO | 36000106 | 10-FEB-2016 | NA | View |
| 41 | Rajkot V V Nagar PO | 36000206 | 17-FEB-2016 | NA | View |
| 42 | Morbi PPW | 36364201 | 20-FEB-2016 | NA | View |
| 43 | Amarpara Wankaer PO | 36362101 | 29-FEB-2016 | NA | View |
| 44 | Tankara PO | 36365001 | 29-FEB-2016 | NA | View |
| 45 | Rajkot City PO | 36000101 | 14-MAR-2016 | NA | View |
| 46 | Wankaner SO | 36362102 | 18-APR-2016 | NA | View |
Agent Training - Finacle CBS
Agent Training PPT File :- VIEW
Agent Video Training :- VIEW
Finacle Command Name & Description
Command Name
Description
HACXFSOL
Transfer Accounts/Certifates to/from other SOL
HCCA
Change/ Merger/Update CIF ID of Account
HSSI
To track the Day End Status for Particular SOL
IES
To check & Verify the Signature,Photo and Document
TIPM Transaction Inquiry Post Migration Report
HPSP
LEDGER PRINT OF SB/PPF
HDSAIP
VIEW AND PRINT THE LIST OF DSA REPORT IN DOP FINACLE
HSCWRPT
Consolidated Scroll report at the end of day counter
HIOT/HTIPM
To view/inquiry interst of Sanchay Post when the migration of MIS SCheme
HSAACVTD
Closure verification of KVP and NSC Verification
HTDTRAN
To check/inquire interest/TDS into MIS/SCSS Account
INCLNI
Customer Lien Inquiry
HINQACHQ
FIND
ACCOUNT NUMBER USING CHEQUE NO IN FINACLE
CCMM
To perform ATM Card Activities e.g. ISSUE/REMOVE/ACTIVATE
HIARM
To Interest Adjustment for SBCO Supervisor Login
HICI
Inward Cheque Inquiry
HOCI
Outward Cheques Inquiry
HINTTI
Interest Rate Details Inquiry
HBR
Balancing Report
HQBR
Quick Balancing Report
HIOT
Inquire on Transaction
HIOGLT
Inquire on GL Transactions
HACLPOA
Office A/C Ledgers Print
HACLINQ
Account Ledger Inquiry
CWDREP
Report of SB Withdrawals exceeding Rs. 5000
HPR
Print Report
HISTR
Inter Sol Transaction Report
HISAR
Inter Sol Audit Report
HCUSEL
Customer Selection / Search
HACS
Account Selection
HACSP
Account Selection and Print
HACCBAL
Components of account balance
HACCBALI
Account Balance Inquiry
HACLI
Account Ledger Inquiry
HABMR
Account below minimum balance report
HACLPCA
Account ledger print
HCUACC
Account of Customer
HCUSUM
Cusotmer Summary
HCRV
Customer Search
HCUDET
Inquire on genral details of Customer
HACI
Account level Signature Verification
VSPH
View Signature and Photograph List
HCUDET
View Customer Mobile / E-mail and Aadhar Card Details
HACSP
Account Selection & Print . For example: open list for all schemes for the specific critarea
HAALM
Changing the name in Account details
HTCPIAE
To view cash balance for the particular teller account
HDCDET
Delivery Channels Transactions Details like transaction through ATM, POS, Internet Banking etc....
HCUMAT
ForthComing Maturities Of Customer
HOAACVTD
To verify Temparorry Term Open Account
HCAACVTD
To verify Temparorry Term Closure Account
HISRA
Printing of Inventory Items
HIMI
Inquiry on Inventory Movement / Managment
HLACLI
Loan Account Ledger View in DOP Finacle
HRENHIST
Renewal History of TD Accounts
HRELACI
Renewal accounts lookup for Deposit
HCRT
REVERSAL ENTRY OF TRANSACTION
| Command Name | Description | ||
|---|---|---|---|
| HACXFSOL | Transfer Accounts/Certifates to/from other SOL | ||
| HCCA | Change/ Merger/Update CIF ID of Account | ||
| HSSI | To track the Day End Status for Particular SOL | ||
| IES | To check & Verify the Signature,Photo and Document | ||
| TIPM | Transaction Inquiry Post Migration Report | ||
| HPSP | LEDGER PRINT OF SB/PPF | ||
| HDSAIP | VIEW AND PRINT THE LIST OF DSA REPORT IN DOP FINACLE | ||
| HSCWRPT | Consolidated Scroll report at the end of day counter | ||
| HIOT/HTIPM | To view/inquiry interst of Sanchay Post when the migration of MIS SCheme | ||
| HSAACVTD | Closure verification of KVP and NSC Verification | ||
| HTDTRAN | To check/inquire interest/TDS into MIS/SCSS Account | ||
| INCLNI | Customer Lien Inquiry | ||
|
|
||
| CCMM | To perform ATM Card Activities e.g. ISSUE/REMOVE/ACTIVATE | ||
| HIARM | To Interest Adjustment for SBCO Supervisor Login | ||
| HICI | Inward Cheque Inquiry | ||
| HOCI | Outward Cheques Inquiry | ||
| HINTTI | Interest Rate Details Inquiry | ||
| HBR | Balancing Report | ||
| HQBR | Quick Balancing Report | ||
| HIOT | Inquire on Transaction | ||
| HIOGLT | Inquire on GL Transactions | ||
| HACLPOA | Office A/C Ledgers Print | ||
| HACLINQ | Account Ledger Inquiry | ||
| CWDREP | Report of SB Withdrawals exceeding Rs. 5000 | ||
| HPR | Print Report | ||
| HISTR | Inter Sol Transaction Report | ||
| HISAR | Inter Sol Audit Report | ||
| HCUSEL | Customer Selection / Search | ||
| HACS | Account Selection | ||
| HACSP | Account Selection and Print | ||
| HACCBAL | Components of account balance | ||
| HACCBALI | Account Balance Inquiry | ||
| HACLI | Account Ledger Inquiry | ||
| HABMR | Account below minimum balance report | ||
| HACLPCA | Account ledger print | ||
| HCUACC | Account of Customer | ||
| HCUSUM | Cusotmer Summary | ||
| HCRV | Customer Search | ||
| HCUDET | Inquire on genral details of Customer | ||
| HACI | Account level Signature Verification | ||
| VSPH | View Signature and Photograph List | ||
| HCUDET | View Customer Mobile / E-mail and Aadhar Card Details | ||
| HACSP | Account Selection & Print . For example: open list for all schemes for the specific critarea | ||
| HAALM | Changing the name in Account details | ||
| HTCPIAE | To view cash balance for the particular teller account | ||
| HDCDET | Delivery Channels Transactions Details like transaction through ATM, POS, Internet Banking etc.... | ||
| HCUMAT |
| ||
| HOAACVTD | To verify Temparorry Term Open Account | ||
| HCAACVTD | To verify Temparorry Term Closure Account | ||
| HISRA | Printing of Inventory Items | ||
| HIMI | Inquiry on Inventory Movement / Managment | ||
| HLACLI | Loan Account Ledger View in DOP Finacle | ||
| HRENHIST | Renewal History of TD Accounts | ||
| HRELACI | Renewal accounts lookup for Deposit | ||
| HCRT | REVERSAL ENTRY OF TRANSACTION |
